Himaja was among the top ten students of her Business Management batch. She got placed in a reputed strategy consulting firm during campus placements. She was delighted to work under Nirmal, her superior, who was known for grooming many stars in the organisation. Nevertheless…
Another month passed, and Himaja was working under Shreya in a different team. Shreya was impressed by Himaja’s enthusiasm and sincerity. She asked Himaja to accompany her to a meeting with a new client. During the meeting, Himaja made a statement that offended the client. Shreya tried to diffuse the situation by asking Himaja to apologise. Though Himaja apologised, she defended her statement. This infuriated the client further, who categorically told that the statement of Himaja was against his organisation’s core values. He specifically told Shreya that unless concrete steps were taken against Himaja, he would not get into any business with the firm. Which of the following is the MOST appropriate action that Shreya should take in the interest of all parties?
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