MultiKrack, one of the oldest FMCG companies in Eastern India, was run by the Malhotras, a traditional business family, for generations. The organization believed that key positions should be held only by family members and close friends. But, as the organization grew in size…
A few months passed. Anindita was a valuable member of her team and the top management was impressed with her. However, the other management trainees left the organization. In their exit interviews, they shared the condescending behavior of senior management as the reason for their departure. Some even left MultiKrack to join organizations that paid lesser than what MultiKrack paid. The top management understood that the seniors belonged to a different generation; they found it difficult to appreciate the intergenerational differences. The top management felt it was high time to do something about the senior management's behavior towards the juniors. Which of the following actions, considered by the top management, will BEST enable change in the senior management's behavior?
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