Vidya, a Bachelor of Commerce graduate, secured admission to one of India's premier business schools (B schools) called Best-Known School of Management (BKSM). Not long after her joining BKSM, she was struck by the calibre of her experienced peers. This, in turn, made her…
A few committee secretaries complained to the dean of BKSM about some anonymous posts on Why MBA that they felt were unfairly targeting them. Upon visiting the forums on Why MBA, the dean felt that while most of the posts were innocuous, some indeed crossed the line. Further, she felt that such posts tarnished the image of BKSM. Conversely, she observed that such posts led those targeted to reflect, mend their ways, and become more accountable. She wondered what she could do to save the reputation of BKSM being assailed in public forums through anonymous posts; however, she did not want to do anything disproportionately harsh. What BEST can the dean do to take a sustainable decision to dissuade students from posting their grievances in public forums, presenting the college in a bad light?
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